Shipping Policy
Order Processing
At Optimed, we are committed to prompt and reliable shipping. All orders are processed and shipped within 2 business days after payment is received and cleared, unless otherwise specified at checkout.
Shipping Methods
We use reputable carriers to ensure your package arrives safely and in a timely manner. Shipping options and costs are displayed at checkout. Once your order ships, you will receive a confirmation email with tracking information.
Shipping Restrictions
Optimed products are intended for research and laboratory use only. It is the customer’s responsibility to ensure that ordering and importing our products complies with all local laws and regulations. We are not responsible for delays, holds, or issues caused by customs or regulatory authorities.
Incorrect or Incomplete Addresses
Please double-check your shipping information before placing your order. Optimed is not responsible for packages lost or delayed due to incorrect or incomplete shipping details provided by the customer. Additional shipping fees may apply if a package must be re-shipped due to address errors.
International Shipping
We do not ship to select international destinations.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Questions
If you have any questions about our shipping policy or need assistance with your order, please contact us at info@optimedpeptides.com.
Thank you for choosing Optimed!